Privacy

What we collect, what we don't.

Last updated · July 6, 2026

The short version

We collect the minimum needed to ship you a bottle and let you sign in. We do not sell your data. Analytics run only if you accept our cookie banner, and you can change your mind at any time from the Cookie preferences link in the footer. Refill reminders are free, no subscription.

Information we collect

You give us

  • Account info when you sign in with Apple or Google: email and display name.
  • Shipping address and order contents when you check out.
  • Quiz answers (scent, wash or lotion or bar, when you use it, and whether it is for you or a gift) when you take the four-question quiz.

We observe

  • Which scents you have browsed, tried, and owned, so your Scent Atlas reflects your actual usage.
  • Time spent on each product page. We record how long you spend reading a product page and whether you scroll through it, so we can credit your Scent Atlas tile for that scent without requiring a purchase. We call this dwell time. It is tied to your account if you are signed in, or to a random session ID stored in your browser if you are not.
  • Aggregate page traffic, but only if you accept the cookie banner. This runs through PostHog and helps us see which pages help and keep the site fast. Decline and it never loads.

The Scent Atlas program

Your Scent Atlas is a personal shelf of all 10 MCO scents and the MCO Credit you have earned by exploring them. We store the state of each tile (locked, qualified, owned) and your running MCO Credit balance against your account. A tile becomes qualified when you spend enough time on that scent's product page, or when you purchase any product in that scent. If you are not signed in, your tile state lives in your browser only and travels with you to your account the first time you sign in.

Quiz sessions

When you take the find-your-three quiz, we save your answers so you can come back and finish later. If you are signed in, your answers are saved to your account in Supabase. If you are not signed in, they are saved in your browser using localStorage. Local quiz data stays in your browser until you clear it; it is not sent anywhere unless you submit the quiz.

Dispatch announcements

We may show you in-app banners on the site, small promo slots in your cart, and (only if you have subscribed) emails about new scents, restocks, and limited promotions. We call this the Dispatch. You can ignore the in-app banners, and you can unsubscribe from Dispatch emails at any time via the link in every email.

Promo codes

We track when a promo such as RELAUNCH40 is applied to your cart (including offers we apply automatically), whether it succeeded, and whether you completed a qualifying order with it. We use that only to enforce one-per-customer and minimum-order rules. We do not share promo-code usage with third parties.

How we use it

  • Sign you in and keep you signed in.
  • Fulfill orders and email shipping confirmations.
  • Show you the right state of your Scent Atlas and MCO Credit balance.
  • Send refill reminders for items you have purchased. Opt out at any time.

How we don't use it

  • We do not sell or rent your data to third parties.
  • We do not load any tracker until you accept the cookie banner. With consent we run PostHog analytics, and a Meta advertising pixel may load. Decline and none of them load. Google Ads and TikTok pixels are not used.
  • We do not use your quiz answers for anything other than your starting three.

Third-party processors

Five companies help us run the store: Cloudflare hosts the site, Supabase stores accounts, Stripe handles payment, Resend sends email, and Shopify processes the orders. Each one is contracted to only do what we ask with your data. If you accept the cookie banner, PostHog processes analytics and a Meta advertising pixel may load. Decline and neither runs.

Cookies

Strictly necessary cookies are always on: a session cookie when you sign in, a preference cookie if you toggle motion-reduced mode, and the cookie that remembers your choice below. Payment cookies from Stripe run only during checkout. Analytics cookies (PostHog, and a Meta advertising pixel where enabled) load only after you accept our cookie banner, and never before. You can accept or decline at any time from the Cookie preferences link in the footer.

Your controls

  • Export or delete your data at any time. Email support@motorcityorganics.com.
  • Unsubscribe from refill reminders via the link in every email.
  • Sign in with Apple users can use Apple's private-relay email; it works the same as any address.

Children

Motor City Organics is not directed to children under 13 and we do not knowingly collect data from them.

Changes

If we change this policy materially, we will post the new version here and update the "Last updated" date. For changes that affect existing accounts we will also email you.

Contact

Jack Brandt, Motor City Organics. Detroit, MI. support@motorcityorganics.com.